Cashier was awesome! Very personable and friendly, our food came quickly but the food preparers messed the order up.. We ordered 2 of something, they only made one, wouldn't be too bad but this was a takeout order, we didn't find out until we were home. When wife called the person on the phone was very apologetic and said next time we are there to have the receipt.. Took my wife's name and what was shorted
Always packed! Never have enough menu items to serve. 7 pm and no pot pies!! Then if you get drive thru you have a 25 percent chance it's what you order. C ant even call to ask if what you want is available! So sad that it continues to be horrible for getting what is on the menu. They know it is going to be busy every night but do not have menu items available. Poor management completely.
RIDICULOUS WAIT TIMES. You are better of driving to an actual restaurant and waiting for your foodog to be cooked. It will probably be a lot faster and about the same price. It is insane that this location has stood as is for so long. There is no way that the owner doesn't realize that the restaurant, drive thru area, and staff are AT LEAST a third of what would be sufficient. Obviously some cheap jerk owns this location and cares nothing about customers. Just as long as they can count their money. I will not be returning. I hope that other people will join in a boycott until the owner addresses these ridiculously glaring issues.
On that note there were multiple other customers complaining of missing or wrong orders & also waiting for correction. As such with all the commotion & issues I can't rate my experience any higher. Though the employee I dealt with allowed me to rate this as high as I have.
Staff needs to better adjust their attitudes and they need to clean more or something because KFC should NOT smell like fish
This visit was similar to previous experiences. I ordered a 5$ fill up with original recipe. Turns out they were out of original once again. However the cashier was very polite & helpful; offering me various choices to try to make it right.
Kfc is a US Restaurant based in Elmira, Pennsylvania. Kfc is located at 1149 Broadway St, Elmira, NY 14904, USA.
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